Terms & Conditions

1. Introduction

These Terms & Conditions govern access to the website operated by , (“Whiteharp”, “we”, “us” or “our”). By using the website, you agree to these terms. If you disagree, stop using it.

These terms do not replace specific reservation, restaurant, event, promotion, membership, or gaming terms supplied with a transaction. Specific service terms prevail to the extent of a conflict.

2. Definitions

• Content means website text, photographs, video, branding, graphics, and pricing information.
• Services means accommodation, dining, entertainment, event, casino, and guest services described by Whiteharp.
• User or you means anyone accessing or using the website.
• Website means this Whiteharp website, including its forms, pages, and embedded media.

3. Use of the Website

You may use the website for personal, lawful purposes, including reviewing services and submitting genuine enquiries. You must be at least 18 to make a booking and of the legal age required for gaming services. Descriptions and availability are invitations to enquire, not binding reservations. A reservation exists only after confirmation from Whiteharp or an authorised booking provider.

You must provide complete and accurate information. Prices are in Australian dollars unless stated otherwise and may change before confirmation. Applicable taxes, deposits, identification rules, cancellation terms, and service restrictions are provided during booking.

4. Intellectual Property Rights

The website and Content are owned by or licensed to Whiteharp and protected by copyright, trademark, design, and other intellectual property laws. We grant a limited, revocable, non-exclusive, non-transferable licence to view it for personal use.

Without written permission, you may not reproduce, republish, scrape, distribute, sell, modify, frame, publicly display, create derivative works from, or commercially exploit Content. Fair links to public pages are permitted if they do not imply endorsement or damage our reputation.

5. User Obligations

You must not:

• use the website unlawfully, fraudulently, or for false or speculative bookings;
• submit harmful, defamatory, infringing, deceptive, or malicious material;
• attempt unauthorised access, probe security, introduce malware, overload systems, or interfere with others;
• use automated tools to extract data except where law expressly permits;
• misrepresent your identity, age, authority, or affiliation; or
• circumvent responsible-gaming, age, geographic, or other lawful restrictions.

You are responsible for activity arising from information or credentials you provide and must report suspected misuse promptly.

6. Limitation of Liability

To the maximum extent permitted by law, Whiteharp is not liable for indirect, incidental, special, exemplary, or consequential loss arising from website use, including loss of profit, opportunity, goodwill, or data. Where liability cannot be excluded, it is limited to the remedy or amount permitted by applicable law.

Nothing excludes liability for fraud, wilful misconduct, death or personal injury caused by negligence, or non-excludable guarantees under the Australian Consumer Law or other legislation.

7. Disclaimer

We take reasonable care to keep information accurate and available, but provide the site on an “as available” basis. Images may be illustrative; layouts, menus, schedules, facilities, prices, and promotions can change. We do not guarantee uninterrupted, error-free, or virus-free access.

Third-party links and embeds are provided for convenience. We do not control their content, availability, security, or practices. Gaming involves financial risk and is restricted to eligible adults. Users should gamble responsibly and seek support where needed.

8. Termination

We may suspend or terminate access immediately where we reasonably believe a user has breached these terms, threatened security, infringed rights, acted unlawfully, or exposed others to harm. Intellectual-property, disclaimer, liability, governing-law, and accrued-right provisions survive termination.

9. Governing Law

These terms are governed by New South Wales law. Subject to mandatory consumer rights to bring a claim elsewhere, New South Wales courts have non-exclusive jurisdiction. Before formal proceedings, both parties should attempt in good faith to resolve a dispute through written notice and reasonable discussion.

10. Changes to Terms

We may revise these terms for changes in services, technology, or legal obligations. The current version and date will appear here, and material changes will be highlighted where reasonably practicable. Continued use after changes take effect signifies acceptance. Changes do not retrospectively alter a confirmed booking unless lawfully agreed.

11. General Provisions

If a provision is invalid, it is limited or removed to the minimum necessary and the remainder continues. Delayed enforcement is not a waiver. You may not assign these terms without consent. We may assign them in a business transfer or reorganisation, subject to law. These and applicable service-specific terms form the entire agreement about website use.

12. Contact Information

Questions may be sent to , ; info@whiteharp.com; +61 2 9418 8905.